Who owns the customer experience?
Everybody agrees that we need to be customer-centric, customer focused and even customer obsessed, says Sirrus Decisions’ Megan Heuer in…
Category: To be defined
Best Buy’s 2013 Super Bowl TVC: I like it
http://youtu.be/KgmhhVCLgM8
SFDC’s “social productivity” app Do.com
Project and issue management is a vexed issue for most of us in matrix environments. Do.com is one of many…
