Category: AI
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The automation mandate: even relationships
Read more: The automation mandate: even relationshipsHave a process? Yes, then automate it, even relationships as the Japanese startup Vinclu is doing with the Gatebox, a $US 2.7k Google Home or Amazon Alexa device with an…
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Consumer-grade experiences are essential B2B differentiators
AI, Artificial Intelligence, Biz Tech, Change, Customer experience, Digital marketing, Experience, Transformation, Trust, ValueRead more: Consumer-grade experiences are essential B2B differentiatorsThe imperative for B2B brands to deliver consumer-quality experiences as essential differentiators was a prominent theme at Salesforce’s Connections 2018 conference in Chicago earlier this month. The consumerization of B2B…