Tag: corporate decisions
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2015’s top 50 marketing slides
Read more: 2015’s top 50 marketing slidesGood summary of the state of marketing in 50 slides from marketing management software company Percolate: Here are my takeaways: Adults use their smart phones more than all other devices…
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Where is the customer in the org?
Attitude, Change, Collaboration, Customer experience, Experience, Mindfullness, Transformation, Trust, ValueRead more: Where is the customer in the org?What would have to change in most, if not all, companies, to make an organisational chart like this one work? If you genuinely wish to embrace a new engagement model…
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Both confident and anxious, “Generation Flux” embraces chaos
Read more: Both confident and anxious, “Generation Flux” embraces chaosChaos is the defining feature of modern business, driven by “dizzying velocity” of our changing environment. That’s the claim made by Fast Company’s editor Robert Safian in his lead story,…
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The extinction of the HiPPO is nigh
Read more: The extinction of the HiPPO is nighDecision making in traditional hierachical organisations all too often defaults to a HiPPO. A HiPPO is a Highest Paid Person’s Opinion. Typically, they over rule the data, which comes in…